Freight Dispatch Associate

About Savvital:

Savvital is an organization known for its distinct culture and competitive compensation. The company values its employees and fosters a positive and inclusive work environment, promoting creativity and personal growth. Additionally, Savvital offers above-market salaries to attract and retain top talent. With a focus on employee satisfaction, Savvital is a highly sought-after employer in its industry.

Job Summary:

We are seeking a detail-oriented and proactive Freight Dispatch Associate to join our team. The ideal candidate will possess exceptional organizational and communication skills, with the ability to effectively manage drivers’ schedules and ensure efficient and timely deliveries. This role is crucial in ensuring smooth freight operations, fostering excellent customer relationships, and maintaining accurate records.

Key Responsibilities:

• Managing Drivers’ Schedules and Routes: Plan and oversee truck drivers’ schedules and optimize their delivery routes to ensure efficiency and timely delivery.
• Freight Scheduling: Schedule freight pickups and deliveries, ensuring deadlines are met.
• Customer Communication: Provide shipping details and updates to customers, addressing their needs and concerns.
• Log Review: Review truck drivers' logs to ensure compliance with regulations and resolve any discrepancies.
• Documentation: Document all calls, deliveries, routes, and times for pickups and deliveries to maintain accurate records.
• Paperwork Management: Complete and manage shipment-related paperwork, including invoices and contracts.
• Customer Support: Handle customer inquiries and complaints professionally, ensuring a high level of customer satisfaction.
• Rate Negotiation: Negotiate rates and delivery timelines with clients and partners to ensure competitive and cost-effective solutions.

Requirements:

• Bachelor’s degree or equivalent experience in logistics, transportation, or a related field is preferred.
• Proven experience in freight dispatching, logistics, or a similar role.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to multitask and work effectively under pressure.
• Proficiency in Microsoft Office Suite and dispatch software.
• Knowledge of transportation regulations and compliance standards.
• Willingness to work US hours: 7 PM to 4 AM during daylight savings and 6 PM to 3 AM after daylight savings (subject to change based on business needs).

What We Offer:

• A competitive salary.
• A dynamic and supportive work environment.
• Opportunities for professional growth and advancement.
• The chance to be part of an innovative company looking to expand globally.

Join Us:

“Our motto from our inception has been to put our employees first! We value the uniqueness and experience each individual brings to the organization.”