About the Company:
Savvital is an organization known for its distinct culture and competitive compensation. The company values its employees and fosters a positive and inclusive work environment, promoting creativity and personal growth. Additionally, Savvital offers above-market salaries to attract and retain top talent. With a focus on employee satisfaction, Savvital is a highly sought-after employer in its industry.
About the Role:
As an Associate - Client Services, you will be responsible for managing client relationships, ensuring high-quality service delivery, and assisting clients with their needs. You will collaborate with internal teams to drive efficiency and provide seamless customer experiences.
Responsibilities:
- Manage and maintain strong relationships with clients.
- Address client inquiries and provide timely resolutions.
- Ensure high levels of client satisfaction through exceptional service.
- Assist in developing service strategies to meet client expectations.
- Coordinate with internal teams to ensure smooth service delivery.
- Prepare client reports and maintain accurate records.
- Monitor and analyze client feedback to improve service quality.
- Stay updated with industry trends to enhance client service strategies.
- Support business development initiatives by identifying client needs.
What We're Looking For:
- Qualification: A 4-Year Bachelor's degree is preferable. Preferably in Business, Communications, or a related field.
- Prior experience in client services, account management, or a related field.
- Strong problem-solving and analytical skills.
- Excellent spoken and written English communication skills.
- Candidates with relevant experience will be preferred.
- Ability to multitask and prioritize tasks effectively.
- A proactive learner with the ability to adapt to industry changes.
- Strong collaboration and teamwork skills.
- Leadership qualities demonstrated through extra-curricular activities.
Work Timings:
This is a part-time role with flexible US Hours' Shift. Specific hours will be determined based on business needs and candidate availability.
Compensation & Benefits:
- Base Salary: Market Competitive.
- Allowances: Internet, Electricity, and Wellbeing.
- Performance-based bonuses.
“Our motto from our inception has been to put our employees first! We value the uniqueness and experience each individual brings to the organization.”